English and German fluent
Full time or 30 hours per week
USA – Central or East Coast, remote
 
In this mid-level role, you will support and shape our business, organizational and administrative processes with a strong focus on sales-related operations and data quality. You ensure that internal workflows run efficiently, reliably and with a strong service mindset while acting as a trusted liaison between internal teams and occasionally external partners.
This position is designed for experienced administration professionals with a background in business, banking or finance who enjoy working with data, processes and systems in an international software company environment.

• Execute and own order-related processes in internal systems such as ERP, CRM and DMS.
• Maintain and update customer data and system settings, including reports, evaluations and revisions.
• Continuously monitor and improve data quality to support efficient and reliable business processes.
• Take responsibility for defined process areas and act as a go-to person for data and administration topics.
• Contribute to enhancements, customizations and projects in the area of data and process management.
• Handle incoming calls and written inquiries and direct them to the right stakeholders where needed.
• Communicate professionally with colleagues, customers and partners to build trust-based working relationships.
• Create, manage and distribute license keys.
• Manage access rights for licensed software and support related administrative workflows.
• Provide administrative support for finance- or banking-related process steps where accuracy and confidentiality are essential.

• At least 3 years of experience in administration, sales operations, banking back office, finance operations or comparable roles.
• Strong working knowledge of Microsoft Office, especially Excel, Word and Outlook.
• Experienced user of CRM and/ or ERP systems; comfortable working with complex data structures.
• Strong customer and service orientation.
• High affinity for numbers and careful handling of structured data.
• Experience in banking, financial services or finance-related administration is a strong plus.
• Experience in the IT industry or software product environment is beneficial.
• Fluency in English and German, both written and spoken.

• High level of accuracy, reliability and team orientation.
• Independent working style, initiative and flexibility.
• Discreet and trustworthy handling of confidential data.
• Strong listening and communication skills.
• Self-motivated and disciplined remote worker.

• Completed commercial education, apprenticeship or degree in business administration, banking, finance or a related field.
• At least 3 years of professional experience in administration, sales operations or banking/finance back office.
• Background in banking, financial services or finance-related administration is a strong plus.
• Experience in an international and remote working environment is beneficial.

• Individual freedom – tell us what’s important for YOU!
• Culture of trust, appreciation, innovation and opportunities
• The opportunity to make a difference in an agile and fun environment
• Work with clients in various industries around the world
• The opportunity to grow continuously as our technology field is so dynamic
• Competitive compensation and benefits package including profit sharing