In your role as Technical Solutions Consultant you work directly with prospects and customers to provide consulting, installation services, training and support for comforte’s SecurDPS for NonStop product.

• Provide guidance / consulting to prospects / customers via email, audio and/or video calls and on-site as needed. 
• Support all activities for Proof of Concepts (POCs) and implementation projects (discovery, environment setup, migration, go-live) as well post go-live customer support as needed. 
• Develop training materials and recordings for internal and external consumption. Provide hands-on training during POC and implementation and/or formal class sessions as needed. 
• Produce technical documentation such as solution descriptions, statements of work (SOW) for professional services, and enhancement requests (RFEs). 
• Support software development required for POCs, implementation projects and customer support. This may require you to perform software development yourself, or to support the development (R&D) team with any information required to enable the development. 
• Work closely with the development (R&D) team to identify and resolve product gaps / opportunities – both current/future.

Technical knowledge and hands-on experience with most of the following: 

• Operating Systems (HP NonStop Guardian, OSS ) 
• Database Management Systems and File Systems (Enscribe, SQL MP/MX) 
• Programming and scripting languages (TAL, C, TACL, COBOL, C++) 
• Application software background in Pathway and in using SCF 
• Performance tuning, monitoring and logging tools / infrastructure 
• Client-server architecture and management 
• Familiarity with Security technologies, especially encryption/tokenization technologies for data-at-rest and in transit protection – SSH, SFTP, HSM (Atalla/Thales), IAM 
• EFT/Payments industry (protocols, Connex, Base24, ISO, components, processes, flows (online/batch), file/message formats) 

Additional knowhow and skills in the following areas are a plus: 

• Git, GitLab 
• JAVA on NonStop 
• Using Eclipse and NSDEE cross compilers 
• Data Replication technology (e.g.: Golden Gate (GGS), Shadowbase, DR/Net, RDF, NDM) 
• Experience in Tandem performance tuning (MEASURE) 
• Data Communications 
• Banking, Fraud and Risk Management 

Language: 

• English: required to be fluent both in oral and written communication, other language skills helpful but not a requirement

Value driven professional 

Humble 

• Ready to listen and to share expertise and best practice across own team 
• Open for feedback and flexibility to adapt 

Ambitious 

• Taking accountability to drive results 
• Going the extra mile for great customer experience 

Smart 

• Ability to prioritize multiple tasks and to set focus 
• Passionate to find pragmatic solutions and to innovate 

Humane 

• Caring for other’s well-being in a remote working environment 
• Advocates diversity and fairness 

In addition: 

• Must be willing to travel to customer sites and comforte offices – mainly U.S., Canada, Latin America with limited International travel 
• Confidence - must immediately gain the confidence of customers, sales personnel and other management 

• At least Bachelor in Computer Science (or similar subject), or higher degree 
• At least 7 years of experience: 
  • HP NonStop systems (Guardian, OSS) 
  • Payments – Electronic Funds Transfer (EFT) 
  • ACI Base24 Classic and EPS – FIS/Deluxe Connex payments products a plus 
  • Customer facing technical/consulting role 
  • Software development on NonStop 
    
    

• Individual freedom – tell us what’s important for YOU!
• Culture of trust, appreciation, innovation and opportunities
• The opportunity to make a difference in an agile and fun environment
• Work with clients in various industries around the world
• The opportunity to grow continuously as our technology field is so dynamic
• Competitive compensation and benefits package including profit sharing